Frequently Asked Questions about Our Restoration Services

Once you discover damage, you should get in touch with our professionals to begin the restoration process and we will help you communicate with your home insurance company to begin the process.

Restoring a home after water, fire, or mold damage is a process that requires a professional with a deep knowledge of how to completely remove the damaged or compromised parts of your home in order to prevent future complications. Rather than hiring the first contractor you find, it’s important to get a restoration specialist who is certified by the IICRC to come into your home and ensure that the damage is taken care of correctly.

Following your discovery of water damage, whether due to a flood, a burst pipe, or other cause, you need to make sure you and your loved ones are safe and evacuate the area if necessary. Then, you should call a restoration professional to get started on the cleanup process as soon as possible and to prevent water from spreading to other areas of your home and causing more damage. Keep away from waterlogged areas and avoid walking on carpets or flooring that have been affected. You can also try to move your furniture and belongings away from the water damaged areas of the house.

Safety is your first priority after a fire. Make sure that you evacuate, if necessary, and don’t walk into your home if it has been structurally compromised. Call a restoration specialist as soon as possible. The longer soot and smoke remain in the home, the more difficult it will be to deodorize the area. Our professionals have specific methods for cleaning different surfaces and for dealing with different areas of damage throughout the home.

Safety should be your first priority after finding mold in your home. Call a mold restoration expert immediately to get started on the containment process to protect your family and home.